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We're Here For You.
Questions about your order, your results, or which product is right for you? We respond within 24 hours, Monday–Friday.
Contact Us
📧 Email: support@lumirx.com
⏰ Response Time: Within 24 hours (Mon–Fri)
📦 Order Issues: Have your order number ready and we'll resolve it fast.
Before You Email
Check our FAQ page — most questions about shipping, usage, and results are answered there.
If you're requesting a refund or replacement under our 30-Day Results Guarantee, email us your order number and we'll take care of you within 48 hours.