FAQ
Frequently Asked Questions
Does red light therapy actually work?
Yes. Red light therapy (photobiomodulation) is one of the most well-researched interventions in dermatology. Hundreds of peer-reviewed studies confirm that 630nm and 850nm wavelengths stimulate collagen synthesis, accelerate cellular repair, and reduce inflammation. It's used in clinical settings worldwide.
How quickly will I see results?
Most users report a visible difference in skin texture and tone within 2–3 weeks of daily 10-minute sessions. Users pairing the mask with LUMIRX Photon Boost Serum typically see results in 1–2 weeks. Individual results vary based on skin type and consistency.
Is it safe for all skin types?
Yes. LUMIRX devices emit zero UV radiation. The LED wavelengths used are non-thermal and non-ablative — meaning no heat damage, no downtime, and no risk for Fitzpatrick skin types I–VI. If you have a specific photosensitive condition, consult a dermatologist before use.
How often should I use it?
For best results, use your LUMIRX mask for 10 minutes daily. Once you've achieved your target results (typically 8–12 weeks), 3–4 sessions per week is sufficient for maintenance.
Why do I need the serum?
You don't need it — but you'll get significantly faster results with it. The Photon Boost Serum creates an optimal conductivity layer on the skin that amplifies LED light penetration. Think of it as the signal enhancer between the mask and your dermis. Without it, light reflects off the surface layer. With it, it drives deep.
What's the difference between the Standard and Pro mask?
The Standard mask delivers 7 wavelengths (red + blue + near-infrared) — perfect for anti-aging, acne, and general skin health. The Pro mask adds 4 additional wavelengths including deeper near-infrared (940nm) and yellow light (590nm) for advanced cellular recovery and redness reduction. Both deliver excellent results; the Pro is for users who want the full clinical spectrum.
What if it doesn't work for me?
We offer an unconditional 30-Day Results Guarantee. Use it for 30 days. If you don't see improvement, email support@lumirx.com and we'll issue a full refund or replacement — your choice. No return shipping needed.
How long does shipping take?
Orders ship within 24 hours. Standard delivery is 5–7 business days within the US. Expedited options available at checkout.